Robocall Technology

What is a Robocall? A robotic call (or “robocall”) is a telephonic communication instance in which a machine originates a voice call intended for a human being to answer. The machine in this case is a robocall technology platform consisting of hardware and software designed to automate call set-up in a manner in [...]

Unwanted Call Management Solutions

Big Unwanted Call Management Problem: Robocalls What is a Robocall? Originally coined from within the ICT industry to refer to a voice call that is initiated by a “bot”, the word “robocall” has achieved lexicon status with everyday phone users to refer to automated calls originated from a machine. These types of calls [...]

Dedicated IoT Networks

Dedicated IoT Network Core and Operating System at Sprint with Ericsson Sprint has just announced a deal with Ericsson to build and operate and dedicated core network for the Internet of Things (IoT). In addition to providing dedicated support for the company’s IoT applications and services, the platform will leverage Artificial Intelligence (AI) [...]

Edge Computing Technology and Business Impacts, Challenges, and Opportunities

The evolution of cloud computing systems includes an expanded the role for computational infrastructure to encompass an increasing workload for edge computing equipment. This will especially be the case in Internet of Things (IoT) networks and systems as well as cellular communications networks. In the former, edge computing is sometimes referred to as Fog Computing, and in the latter, the term is Mobile Edge Computing (MEC), which is also known now as Multi-access Edge Computing to include means of access other than cellular such as WiFi and even some fixed network methods.

ICT Infrastructure and Services: Toll Free Calling

ICT database infrastructure is relied upon every time a person dials a toll-free number. For example, when someone dials the Mind Commerce number 877-646-3266, a telecom database is queried to allow switching systems to route the call. Information is sent from the database to the switch in response to the query to allow for call set-up with a different “routable” number that is associated with the toll-free number. This is necessary as switching networks do not recognize toll-free numbers as a number with a valid routing path.

ICT Infrastructure and Services: Packet Switching

A critical part of modern communications and commerce infrastructure, packet communications is used in everything from Web browsing to Voice over Internet Protocol (VoIP) as is the case with voice over 4G cellular networks with what is known as Voice over LTE (VoLTE). A form of packet switching is also used in communications networks for call-set up in legacy telecom networks via the Signaling System number Seven (SS7) protocol as well as in next generation network infrastructure such as IP Multimedia Subsystem (IMS) in the form of Session Initiation Protocol (SIP).