The Changing Landscape of Operational Support Systems (OSS): Technologies, Solutions, and Organizational Impacts




Published: June 2015   Pages: 99
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Overview:

Operational Support Systems (OSS) are the essential set of tools required for a Communications Service Provider (CSP) to design, deploy, monitor and maintain the content, networks and services that their customers pay to use. There are significant changes underway in the CSP industry that are causing fundamental re-evaluations of business models, technology stacks and service offerings. These disruptions to the status quo are similarly influencing, and being influenced by, OSS.

This research assesses a range of relatively nascent technologies that have the potential to change the dynamic of OSS, whether via the networks they manage, or as building blocks on which to build better OSS tools. The report evaluates various technologies including cloud delivery, network virtualization, network security, Big Data, Machine Learning and Predictive Analytics, resource models, orchestration and automation, wireless sensor networks, IoT/ M2M, Self-organizing Networks (SON), software development models, and standards such as ITSM / ITIL.

This report is must-reading for anyone involved in planning or optimizing OSS as well as anyone with a vested interest in realizing positive financial returns from OSS investment. All purchasers of this report will be entitled to Self-Organizing Networks (SON) Challenges and Market Opportunities for 3G, LTE, and Beyond, Fourth Edition at no additional cost. All purchases of Mind Commerce reports includes time with an expert analyst who will help you link key findings in the report to the business issues you're addressing. This needs to be used within three months of purchasing the report.

Target Audience:

  • SDN solution providers
  • Network and services integrators
  • Cloud and virtualization companies
  • Fixed and mobile network operators
  • OSS/BSS products and services suppliers
  • Next generation network infrastructure providers
  • Third party providers of content, commerce, and apps

Companies in Report:

  • ABB
  • Accenture PLC
  • Acme Packet
  • Aeris
  • Akamai
  • Alcatel Lucent S.A.
  • Amazon
  • Amdocs Inc.
  • Apache
  • Apple
  • AT&T
  • Big Machines
  • Black Ridge
  • BlueKai
  • BMC
  • Bosch
  • Brocade
  • BT Group
  • CA Technologies
  • Canonical
  • CENX
  • Certes
  • Ciena
  • Cisco
  • Clarity (part of Synchronoss)
  • Cloudera
  • CloudFoundry
  • Collective Intellect
  • Comptel
  • ConceptWave
  • Covisint Corporation
  • DataStax
  • Digi-Data (part of Synchronoss)
  • Docker
  • Embrane
  • EMC
  • Ericsson (Telefonaktiebolaget L. M. Ericsson)
  • European Telecommunications Standards Institute (ETSI)
  • Fabrix
  • Facebook
  • Fastwire
  • F-Secure (part of Synchronoss)
  • GE
  • GenBand
  • GEOSS
  • Google
  • Guavus
  • Hewlett Packard Company
  • Hortonworks
  • Huawei
  • IBM Corporation
  • InfoVista
  • Intel
  • Intucell
  • Juniper Networks
  • Lightbridge Communications Corporation
  • Linux Foundation
  • LiveLOOK
  • Metacloud
  • MetraTech
  • Metro Ethernet Forum (MEF)
  • Microsoft
  • Mirror 42
  • Miyowa (part of Synchronoss)
  • Moogsoft
  • Neebula Systems
  • NetCracker Technology Corp. (part of NEC)
  • Nokia Networks
  • NTT Communications Corporation
  • Nuel (part of Huawei)
  • Open Networking Foundation (ONF)
  • OpNet
  • Optimi
  • Oracle Corporation
  • Pivotal
  • Riverbed
  • Samsung
  • SAS
  • Satyam
  • Sentilla
  • ServiceNow
  • SevOne
  • Siebel (part of Oracle)
  • Silver Peak
  • Spirent
  • Splunk
  • Strumsoft (part of Synchronoss)
  • Subex
  • Sunrise Technologies
  • Synchronoss Technologies
  • Tail-f
  • Tata Consultancy Services Limited
  • Tech Mahindra Limited
  • Telcocell
  • Telcordia (part of Ericsson)
  • TeleOSS
  • ThingWorx (part of PTC)
  • TimelessMIND
  • TM Forum
  • TOA Technologies
  • Truviso
  • UBIqube
  • Verizon
  • Voxmobili (part of Synchronoss)
  • WANDL
  • WindRiver (part of Intel)
  • Wisor (part of Synchronoss)
  • Younited (part of Synchronoss)
  • Zenoss

Table of Contents:

1 Executive Summary
1.1 Introduction
1.2 Topics Covered
1.3 Target Audience
1.4 Companies Mentioned
2 Introduction / Background
3 OSS Industry Overview
3.1 The Current Situation
3.2 Agents of Change
4 Technologies Impacting / Impacted by OSS
4.1 Cloud Delivery Models and Cloud Management
4.1.1 The ATL/BTL (Above-the-line / Below-the-line) OSS Model
4.1.2 Software as a Service (SaaS)
4.1.3 Platform as a Service (PaaS)
4.1.4 Infrastructure as a Service (IaaS)
4.1.5 Container Technology
4.2 Network Virtualisation
4.2.1 Network Functions Virtualization (NFV)
4.2.2 Software Defined Networking (SDN)
4.2.3 Lifecycle Service Orchestration (LSO)
4.2.4 Data Centre Infrastructure Management (DCIM)
4.2.5 Policy / Intent-based OSS
4.3 Network Security
4.3.1 Where the Money Flows Security Follows
4.3.2 Determining Value
4.4 Big Data
4.4.1 Stream Processing
4.4.2 Fresh or Frozen Data
4.5 Machine Learning and Predictive Analytic Techniques
4.5.1 Pre-cognitive Analytics
4.5.2 Network Operator Decision Support Systems
4.6 Commoditization of Hardware and Resources
4.7 Resource Aggregation
4.7.1 Open-source Collaboration and Ecosystems
4.7.2 Swarm Engineering
4.8 Automation and Orchestration
4.9 Wireless Sensor Networks and Mobility
4.9.1 Social Media
4.9.2 Mobility
4.9.3 Sensors
4.9.4 Data Overload is an OSS Opportunity
4.10 Self-Organising Networks (SON)
4.11 Software development lifecycles (SDLC)
4.11.1 DevOps
4.11.2 Agile Software Development
4.12 ITSM / ITIL
5 Vendors and Solutions
5.1 Accenture PLC
5.2 Alcatel Lucent S.A.
5.3 Amdocs Inc.
5.4 CENX
5.5 Ciena
5.6 Cisco
5.7 Comptel
5.8 GE
5.9 Guavus
5.10 Hewlett Packard Company
5.11 Huawei
5.12 IBM Corporation
5.13 Intel
5.14 Juniper Networks
5.15 Moogsoft
5.16 NetCracker Technology Corp. (NEC)
5.17 Nokia Networks
5.18 Oracle Corporation
5.19 ServiceNow
5.20 Splunk
5.21 Synchronoss Technologies
5.22 Tata Consultancy Services Limited
5.23 Tech Mahindra Limited
5.24 Ericsson (Telefonaktiebolaget L. M. Ericsson)
5.25 UBIqube
6 Summary and Anticipated Future Trends
6.1 Immunity from the Disruption of Virtualisation
6.2 Disruption Areas
7 Glossary / Acronyms

Figures

Figure 1: Above the Line (ATL) / Below the Line (BTL) Abstraction
Figure 2: The Components of SDN, NFV and MANO
Figure 3: The DevOps Continuum


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